Click here to use our password reset tool. To reset your password you must enter the username or email address on file. If the either the username or password are correct, you will receive a reset password email will be sent to your account email. Follow the link in the email to reset your password. The password must have at least 8 characters and at least 1 lower case letter.

The password reset email may be sent to your junk folder.
 
Visit our Tech Support page if you need further help resetting your password.

Usernames must be all lower-case characters and contain no spaces or other characters. You can use any letter and/or number in your username and password. Email addresses, all lower case, are often used as usernames.

Passwords must be at least EIGHT or more characters and have at least ONE lowercase letter.

Someone may have already registered using the email address at the training site. If this is the case, you can register by entering a placeholder email address with domain “example.com”, e.g: yourname@example.com.

Click here to use our password reset tool. To reset your password you must enter the username or email address on file. If the either the username or password are correct, you will receive a reset password email will be sent to your account email. Follow the link in the email to reset your password. The password must have at least 8 characters and at least 1 lower case letter.

The password reset email may be sent to your junk folder.

Visit our Tech Support page if you need further help resetting your password.

You may have misspelled your username. If the site does not recognize your username, it will ask you to create a new learner account. Please note that usernames are always lower-case letters and/or numbers with no spaces.

No. You should log in using your original account information. You can update your account with your new email address after logging in by clicking on your name in the menu and then clicking on Profile.

If you are having difficulty logging in, Click here to use our password reset tool. To reset your password you must enter the username or email address on file. If the either the username or password are correct, you will receive a reset password email will be sent to your account email. Follow the link in the email to reset your password. The password must have at least 8 characters and at least 1 lower case letter.

The password reset email may be sent to your junk folder.

Visit our Tech Support page if you need further help resetting your password.

If you are having difficulty logging in, Click here to use our password reset tool. To reset your password you must enter the username or email address on file. If the either the username or password are correct, you will receive a reset password email will be sent to your account email. Follow the link in the email to reset your password. The password must have at least 8 characters and at least 1 lower case letter.

The password reset email may be sent to your junk folder. 

Visit our Tech Support page if you need further help resetting your password.

You may have completed the training using a different account. For example, if you registered originally using an email address you no longer use and today you set up a new account with a different email address than before, your new account will not show your previously completed training.

Each required training course has an expiration date and must be taken again once it has expired.